[Tranzow]

I'm not impressed myself with the phone response. I read a thread that said the 1st time charge for new members was $60.00 before the end of the year. My computer wouldn't allow me to open the application attachment thus I called and left a message with my fax number, requesting they fax me the application. Rec'd it in a couple days which was fine, but the application stated $80.00 for first timer's until the end of the year. I called and again left a message during business hrs. asking to confirm. This was 3 days ago and no response. No excuse that they couldn't understand my message as I repeated slowly and clearly. Not sure if I want to be a member of the VCA if they're this dysfunctional, or incompetent.