[IEATVETS]

I wonder what happened to customer service and the customer is always right? If I treated any of my customers the way Jon does to some of his, I would be out of business, simple as that. Customers pay my employees salary as well as mine. I ALWAYS treat my customers with respect and NEVER get "stern" with them. If I do, they go someplace else and that is not good for me. I have heard that on average if 1 customer has a bad buying experience with a certain company, such as in this case, they will tell 7 people about it. Not very good odds considering how small the Viper community is.
Keep it up Jon and it will be you looking for another line of work.