[JonB - PartsRack]

1) The polite, gentlemanly, politically correct thing that SHOULD have been done was for VCA to CALL BELANGER FIRST. This would have been 'more consistant' with VCA policy. Chris: To be accurate, you only spoke with Lou AFTER this thread had expanded to 2+ pages. As of 6pm Pacific 5/29, he had NOT heard from you, but had left a message for YOU to call HIM hours earlier. Anyone at VCA (Prez probably has Factory Belangers on his VCC, Treas Chris has Belangers...) could have called Lou Man-To-Man.

There is NO EXCUSE, no matter how many words you write.

2) Any of several KEY players at SRT /Chrysler could have asked Lou directly, (off the record of course, per Chrysler Lawyer likley advice ) and Lou's vague statement would likley have been modified, or at least better understood by those concerned.

3) My post was entirely reviewed and heartily approved for accuracy and content by Lou Belanger. I afforded him the COURTESY ........ the VCA should have done the same.

The motive of trying to help our friends at Chrysler was good, but posting this as a "top importance" semi-permanent, Forum STICKY note, naming a manufacturer, potentially damages them. Hiding behind 'anonymous sources' and sidestepping written VCA policy in this case was NOT the finest VCA hour.