Quote:
Originally Posted by Jeff Monheim
Yes I would also like to know from a Factory Rep. ........I think the dollar issues with ALL the car makers have something to do with this deniel of claim and would like to find out where we stand. BEFORE SOMETHING HAPPENS TO ONE OF US! This was not the dealer it was a FACTORY REP. WHO DENIED THE CLAIM.
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Jeff: DON'T ASK - DON'T TELL
If you ask for an official opinion from a zone rep you will NOT like the answer. Better to ask as John Smith, with NO VIN # !!
The first time my Dodge dealer raised my car back in 1993, the tech's first words were: "You've been a Baaaad Boy......look at all those track marbles." The zone rep back then tried to play hardball with 2 of us. TEAM VIPER stood up big time, and vetoed the rep.
(That rep later bought a VIPER and apologized to us for 'just doing his job'.)
THOSE DAYS ARE GONE.......