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General Viper Discussion For non-model specific Viper questions and discussions.
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Old 05-05-2008, 02:25 PM   #1
RobZilla

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Default Jon B on a Monday

So apparently I broke a rule today. I called Jon B around 1 p.m. my time which makes that early out west. I needed to order a flywheel and some tranny mounts. I was informed that I should have known that Monday is a crazy day around the office at PartsRack

Anyway Jon B didn't give me to hard of a time since it was my first time ordering. BTW he was extremely helpful and suggested the best parts for what I was doing.

All in all I had a great experience with PartsRack and Jon. I learned a valuable lesson in the end....

BIG Thanks JonB

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Old 05-05-2008, 02:37 PM   #2
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Default Re: Jon B on a Monday

He has been impressive today. Among all of the 150+ web inquiries he logged over the weekend, he still had time to mail me a complimentary set of plug boot insulators as I work on the melted boot problem.

He didn't owe me those parts in my opinion, but it was nice to see that after I had a problem with a product I purchased from him.

The other 50% of his advertising appears to be coming from this forum today...
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Old 05-06-2008, 10:44 AM   #3
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Default Re: Jon B on a Monday

I made the same mistake last week! Jon was sure to let me know that Mondays were not the day to be calling. He did it courteously though. Learned the lesson Jon. Great service.
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Old 05-06-2008, 11:20 AM   #4
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Default Re: Jon B on a Monday

Without going into too much detail, Jon B has been very helpful to me both in terms of supplying me with a Belanger header exhaust system at a great price and being very generous in terms of advice and related support for this and other equipment I have purchased from him.

/Rich
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Old 05-06-2008, 11:41 AM   #5
Scotty-tnt

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Default Re: Jon B on a Monday

If you need parts you should be able to cal any day as far as I am concerned, A Viper down" is a bad day.

So.... Calling on Monday... Tuesday... Wednesday... Thursday...Friday...And even Saturday. Sunday should be for entertainment only, and ALL should get the same curtious respect.
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2006 SRT8 Jeep
~Inferno Red~
*Billy Boat exhaust
*Kooks Headers
*Dub intake
~450 Hp~ We will see at the Dyno...
2005 SRT4
~Orange Blast~
*AGP 50trim Turbo
*SAFCII
*750cc Injectors
*Full Mopar suspension
~380 Hp ~
1997 Viper RT/10
~Rare~ Blue/White stripes~
1 of 53 Made
*Paxton Supercharged
*550cc Injectors
*Methanol Injected
*Vec II
*Lightweight Flywheel
*Full Penske adj. Suspension
~ 683 RWHP ~
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Old 05-06-2008, 05:13 PM   #6
JonB - PartsRack

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Default Re: Jon B on a Monday

Quote:
Originally Posted by Scotty-tnt View Post
If you need parts you should be able to cal any day as far as I am concerned, A Viper down" is a bad day........So.... Calling on Monday... Tuesday... Wednesday... Thursday...Friday...And even Saturday. Sunday should be for entertainment only, and ALL should get the same curtious respect.
I LIKE THAT Scotty: "CURTious respect" ! That is EXACTLY what we deliver on MONDAYS as those CUSTOMERS above did attest, (THANKS All! ) I wish I had more time to chat with Customers on Mondays, but the volume forces me to be CURT-eous, with thanks.

To clarify: The only reason I mentioned it at all is by way of an apology for our MONDAY CRUSH and RUSH. The other days you get COURTeous Respect. I love to chat in fact.

The Monday-whiners of the past wanted Monday service with a smile, but were not buying anything. Not Customers. We simply dont have quality time to spend on Monday crush days, because we are busy filling CUSTOMER orders, like those above. CURTeously.

PPS: We return email and some phone messages on weekends from past customers who ask us to. We forward calls after hours and even answer some CALLER ID CALLS from known customers on many weekend or evening or holiday occasions.

Scotty, trust me, if I see SCOTT TWYFORD Caller ID in my home state, where I sponsor your VCA message board (thanks Chris) I will pick up the phone 6-days with COURTEOUS (or 1 day with CURTIOUS) respect...
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Last edited by JonB - PartsRack; 05-06-2008 at 05:45 PM.
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Old 05-06-2008, 06:25 PM   #7
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Default Re: Jon B on a Monday

My thread was in no way intended to downplay the great service of PartsRack or the customer service JonB gives to us on Mondays. It was merely an amusing oops although my order was invoiced promptly and to the point (which I prefer anyway)

Big thanks for the assistance JonB... cant wait to get the parts on the car and get it back out there.

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Old 05-06-2008, 07:48 PM   #8
Scotty-tnt

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Default Re: Jon B on a Monday

Your funny Jon...

Damn... I missed that "ABC" button and now I will NEVER be cool. I guess picking on my spelling is what you got. (it was a joke)

OMG and yes ... YOU - PARTS RACK- JON BROBST - WASHINGTON STATE- 360-837-3937... sponsors the site...

RELAX -
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2006 SRT8 Jeep
~Inferno Red~
*Billy Boat exhaust
*Kooks Headers
*Dub intake
~450 Hp~ We will see at the Dyno...
2005 SRT4
~Orange Blast~
*AGP 50trim Turbo
*SAFCII
*750cc Injectors
*Full Mopar suspension
~380 Hp ~
1997 Viper RT/10
~Rare~ Blue/White stripes~
1 of 53 Made
*Paxton Supercharged
*550cc Injectors
*Methanol Injected
*Vec II
*Lightweight Flywheel
*Full Penske adj. Suspension
~ 683 RWHP ~
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Old 05-06-2008, 08:00 PM   #9
Scotty-tnt

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Default Re: Jon B on a Monday

oh hey...

I spelled "call" wrong too. Ya missed that one!
AND a quotation at the part that says "A Viper down"

Im suprised I got "Wednesday" right though, I always miss that one.
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Scotty T.
WAVCA - Pres.


2006 SRT8 Jeep
~Inferno Red~
*Billy Boat exhaust
*Kooks Headers
*Dub intake
~450 Hp~ We will see at the Dyno...
2005 SRT4
~Orange Blast~
*AGP 50trim Turbo
*SAFCII
*750cc Injectors
*Full Mopar suspension
~380 Hp ~
1997 Viper RT/10
~Rare~ Blue/White stripes~
1 of 53 Made
*Paxton Supercharged
*550cc Injectors
*Methanol Injected
*Vec II
*Lightweight Flywheel
*Full Penske adj. Suspension
~ 683 RWHP ~
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Old 05-06-2008, 09:50 PM   #10
alpha85

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Default Re: Jon B on a Monday

Here Here Scotty, If I told any of my customers not to call on Monday they wouldn't call any other day of the week either.
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Old 05-07-2008, 11:53 AM   #11
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Default Re: Jon B on a Monday

Alpha...
Not quite what I meant...
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Scotty T.
WAVCA - Pres.


2006 SRT8 Jeep
~Inferno Red~
*Billy Boat exhaust
*Kooks Headers
*Dub intake
~450 Hp~ We will see at the Dyno...
2005 SRT4
~Orange Blast~
*AGP 50trim Turbo
*SAFCII
*750cc Injectors
*Full Mopar suspension
~380 Hp ~
1997 Viper RT/10
~Rare~ Blue/White stripes~
1 of 53 Made
*Paxton Supercharged
*550cc Injectors
*Methanol Injected
*Vec II
*Lightweight Flywheel
*Full Penske adj. Suspension
~ 683 RWHP ~
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Old 05-07-2008, 12:07 PM   #12
Scotty-tnt

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Default Re: Jon B on a Monday

Great talking to you Jon!

Thanks for answering my "Scotty" Caller ID
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Scotty T.
WAVCA - Pres.


2006 SRT8 Jeep
~Inferno Red~
*Billy Boat exhaust
*Kooks Headers
*Dub intake
~450 Hp~ We will see at the Dyno...
2005 SRT4
~Orange Blast~
*AGP 50trim Turbo
*SAFCII
*750cc Injectors
*Full Mopar suspension
~380 Hp ~
1997 Viper RT/10
~Rare~ Blue/White stripes~
1 of 53 Made
*Paxton Supercharged
*550cc Injectors
*Methanol Injected
*Vec II
*Lightweight Flywheel
*Full Penske adj. Suspension
~ 683 RWHP ~
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Old 05-07-2008, 12:10 PM   #13
JonB - PartsRack

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Default Re: Jon B on a Monday

Quote:
Originally Posted by alpha85 View Post
Here Here Scotty, If I told any of my customers not to call on Monday they wouldn't call any other day of the week either.
[quote=Scotty-tnt;2531554]...Alpha...Not quite what I meant...[/quote]

EXACTLY my point Scotty! This entire Monday thing is a bad joke.

I never, ever said 'dont call Mondays'. I simply apologize to Customers for commonly being rushed & crushed on Monday Mornings. 4+ time zones hit us at once so I am seldom able to enjoy our NORMAL Viper chat. Some guys apparently got that a bit confused......(Scotty,as you know, I'll answer your caller ID 24-7-366.)
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Last edited by JonB - PartsRack; 05-07-2008 at 12:20 PM.
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Old 05-07-2008, 12:11 PM   #14
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Default Re: Jon B on a Monday

Quote:
Originally Posted by Scotty-tnt View Post
Great talking to you Jon!

Thanks for answering my "Scotty" Caller ID
Let me guess how he answered exactly.. "beam me up Scotty" ?
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Old 05-07-2008, 03:47 PM   #15
RobZilla

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Default Re: Jon B on a Monday

look what i've done....

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