INSANITY......................

[Don Hiltz]

The clutch pedal in my '03 began to "snap" when it was depressed. The Viper tech determined that the bushing between the shaft and the pedal has worn down and attempted to order a new one. Are you ready for this??????? The bushing cannot be ordered by itself; an entire new assembly must be ordered to replace a .99 cent part. I have a 7/70 MaxiCare extended warranty, so that means I'll have to pay $100 to have a it replaced.

Does anyone have any ideas or must I succumb to this insanity?

Don

[Fred(DrivingSchool)Kinder]

The labor will exceed the deductable so the part(s) cost is on DC.

[Don Hiltz]

Fred,

I know you're correct, but you and I both know that there's a vendor(s) out there who provides DC with the plastic bushings used in this part.

This case scenario will cost both DC and me much more than the cost of a single bushing. I don't have an MBA, but it seems intuitive to me that it's more cost effective to replace a part of a unit rather than the entire part.

Has anyone else had this problem and, if so, how was it resolved???

Don

[Andrew/USPWR]

I think it's that way in many industries.
If your cell phone acts up, they won't try to fix it,or replace a part, they'll just give you a new one.






2005 Silver SRT/10
2000 Steel Gray GTS (sold)

[Fred(DrivingSchool)Kinder]

Agree it looks like a costly solution for DC.

Perhaps the bean counters conclude the component failure rate is low and to stock and the management of individual components is more expensive then replacing the assembly. This is a very common approach. It is more obvious in electronics. Complete printed circuit boards are replaced when a penny(or less) resistor has failed.

[valentine_viper]

Agree it looks like a costly solution for DC.

Perhaps the bean counters conclude the component failure rate is low and to stock and the management of individual components is more expensive then replacing the assembly. This is a very common approach. It is more obvious in electronics. Complete printed circuit boards are replaced when a penny(or less) resistor has failed.

Similar experience here. My cooling fan broke; just the actual platic fan itself. It's probably a $20 part, if that. The rest of the unit is fine, but they have to replace the whole assembly. It's under warrantee, so I don't know what the cost is, but I would guess in the neighborhood of $600+.

[zorroespanol]

Similar experience here. My cooling fan broke; just the actual platic fan itself. It's probably a $20 part,

Try $ 7.50... I sell them wholesale.

[Fred(DrivingSchool)Kinder]

DC purchases assemblies from their suppliers not individual parts.

And the assemblies are under warranty to DC by the assembly supplier.

It is more logical, to replace assemblies, than it appears.

[valentine_viper]

DC purchases assemblies from their suppliers not individual parts.

And the assemblies are under warranty to DC by the assembly supplier.

It is more logical, to replace assemblies, than it appears.

Interesting... But, the supplier then has to eat the cost of an entire unit instead of a $7.50 component. Doesn't that then drive up the supplier's costs, which they would have pass on to their customers, who inturn pass them on to consumers like us?

[Jeff Lemke]

The same clutch pedal bushing had worn on my 94. I turned up a brass bushing on the lathe to replace the plasic one. Works great.


Jeff

[Jay Herbert]

Interesting... But, the supplier then has to eat the cost of an entire unit instead of a $7.50 component. Doesn't that then drive up the supplier's costs, which they would have pass on to their customers, who inturn pass them on to consumers like us?

Yep.... but the idea is that it also drives the supplier to make a better product so they do not have to pay warranty... if they can stay in business.

[JonB - PartsRack]

My plastic clutch bushing went out at the race track.
I replaced it with a spare-parts-bin brass one from a LOTUS !!!

And Dodge sent 2 engineers (one from the manufactuter) to see why, the same week. The manufacturer said "a robot activates the clutch assy 1,000,000 times with no failures......mine failed in 2 track days. Why?"

LATERAL Gs and slip-foot clutching!!! The robot has no G-force side-loads. The robut pushes the clutch straight-on. You probably toe-sideload the impetus on the pedal side, not centered:NOT a straight-in push like a robot.

(Please, no cracks about shifiting while turning please......)

[V10SpeedLuvr]

And Dodge sent 2 engineers (one from the manufactuter) to see why, the same week. The manufacturer said "a robot activates the clutch assy 1,000,000 times with no failures......mine failed in 2 track days. Why?"

I'm hoping you dont mean they test every individual clutch assy. 1,000,000 times. If they do, I'm surprised more bushings dont go out if they already have been engaged 1,000,000 times before the 1st mile is put on the car

[Racer Robbie]

I neeeded to order the red locking tab for the air temperture sensor that goes in the air cleaner houshing after mine broke. I was tols I would have to order a complete wireing harness. Unbeliveable!

[InjectTheVenom]

I think it's that way in many industries.
If your cell phone acts up, they won't try to fix it,or replace a part, they'll just give you a new one.



2005 Silver SRT/10
2000 Steel Gray GTS (sold)

Tell that to the Nokia repair point that had to send my 3250 back to replace the entire print plate, and then send it back again when they discovered a second mistake Phone is gone for more than 3 weeks now and last weekend I needed it badly to take pictures at a huge car meet.