Help...shop damaged my tires

[murci]

Sent my iforge wheels in to get painted. When I got it back, there was a bubble on the sidewall of each rear tire. WTF...how did this happen? Also, one of my center caps cracked. What's my recourse? Would the bubble go away if they remount it properly? Please advise...I'm just livid

[Janni]

the bubble won't get better. That's a damaged sidewall. Probably happened if they didn't have the right machine. Low profile tires are a bear to mount.

Sometimes underinflation or a pothole can cause the sidewall bubble - so I hope you saw it before leaving the tire shop. Otherwise, it'll be hard to prove that they screwed it up - as they'll just say you hit a pothole.

They probably cracked your center cap when they popped it out.


Let us know what you find out.

[dave6666]

Recourse? Posse of Vipers shows up with you.

Where's this at?

[murci]

Thx Janni. That's why I left the wheels/tires at the shop still, until I can talk to the manager tomorrow. Next time, I'll trust my instincts. Never had a good feeling about their so called "customer service". I'll update tomorrow on the situation.

[murci]

Originally Posted by dave6666

Recourse? Posse of Vipers shows up with you.

Where's this at?

Will mention later.

[dave6666]

Holy sheep. I'd thought about using them someday. Would not have taken wheels with tires mounted though.

The one in Dallas?

[2000_Black_RT10]

Did they put the tire & wheel under hot lamps to further cure the paint?

[murci]

Originally Posted by dave6666

Holy sheep. I'd thought about using them someday. Would not have taken wheels with tires mounted though.

The one in Dallas?

Nope...Houston

[murci]

Originally Posted by 2000_Black_RT10

Did they put the tire & wheel under hot lamps to further cure the paint?

Dunno...they said they were going to paint the center & then powder coat the clear coat

[Flexx91]

Simple: they owe you a tire and a center cap. If they don't comply, sue them in small claims court.

By the way, send me a PM with the name of the shop.

[MTGTS]

Originally Posted by murci

Dunno...they said they were going to paint the center & then powder coat the clear coat

Powdercoating involves baking to cure. They prob threw everything in the oven and cooked you tires. They should have been smarter than that.

[MikeR]

Like Janni said, typically a bubble only occurs when there has been sidewall damage. It usually happens from hitting potholes or curbs. Its basically a bruise to the tire. Usually if there dismounting and mounting and they tear the sidewall, when tire is aired up, it will look more deformed then just a bubble.

My first guess would be that you already had the bubbles and just didnt notice them. Either way, if there are bubbles, you should replace the tires.

[murci]

UNFU*KINGBELIEVABLE...now they're telling me there is no way their machine could have done the damage. They even had the audacity to tell me to prove that the bubble wasn't there when they initially received it. Bunch of morons. OK...what's my next step: should I pick up the wheels/tires & take pics of the damage at their shop or should I leave them there & seek legal counceling? I'm not going to let them get away was this BS

[FE 065]

Wouldn't a shop typically bring any wheel or tire abnormalities to your attention one way or the other before they proceded - just to cover themselves?

[murci]

Originally Posted by FE 065

Wouldn't a shop typically bring any wheel or tire abnormalities to your attention one way or the other before they proceded - just to cover themselves?

EXACTLY...that's what I told them. Then he came back with..."well, yeah, one of our guys did notice a bump while dismounting the tires". Well then, you dumas should've mentioned that to me prior to proceeding?

[dave6666]

Originally Posted by FE 065

Wouldn't a shop typically bring any wheel or tire abnormalities to your attention one way or the other before they proceded - just to cover themselves?

You have to press 1 for English to get that in Texas any more at a tire shop.

[dave6666]

Originally Posted by murci

EXACTLY...that's what I told them. Then he came back with..."well, yeah, one of our guys did notice a bump while dismounting the tires". Well then, you dumas should've mentioned that to me prior to proceeding?

Then take that info to whomever warranties the tires.

[adamlotus]

just buy a new tire and move on not worth all the headaches for one tire imo,eitheir way best of luck.

[Burntrubber]

the bubble itself is nothing to worry about, that is the rubber compound pulling away from the Plys underneath. the ruuber on the sidewalls is made to protect the sidewalls from being tore (the underneath plys of material) the rubber sidewall actually has no function other than look and your are most likely safe to drive...but I would still be pretty pissed off.

[plumcrazy]

id never drive my viper if the sidewall had a bubble. if he saw the bubbles on DIS mount, they would NEVER have mounted the tire on the wheels again. its total BS.

take the wheels outta there immediately before they mess them up.

id try to talk to the owner instead of the manager

[dave6666]

Originally Posted by plumcrazy

id never drive my viper if the sidewall had a bubble. if he saw the bubbles on DIS mount, they would NEVER have mounted the tire on the wheels again. its total BS.

take the wheels outta there immediately before they mess them up.

id try to talk to the owner instead of the manager

Shooting spree.

[dragon rider]

You would think that with high $ items, people would be mor carefull. I agree with the others, they would have notified you about the tire damage before mounting them again.

[Jsparks]

Originally Posted by dave6666

Shooting spree.

I just spit me coffee out