Janni
Enthusiast
Are you working with your local VCA chapter to discuss "Viper friendly" dealers in your area? While we all cannot be so lucky as to have a Woodhouse or a Tator in our backyard, there are certainly GOOD dealers around - you just have to look for them. We have a several local dealers here and one has a very good mechanic (although not up to date on his Vipers) and we do send folks there for regular stuff. The Viper isn't a particularly complicated car, so a good mechanic will be a good mechanic. What sets them apart is the attitude that your vehicle is important, whether it's a Caravan OR a Viper. We also have a dealer closeby who SAYS they sell a lot of Vipers. They probably do - although I cannot understand how. But their service is pretty horrible - they've left cars out in the rain with windows down, etc. You'd think they would be great, based on thier advertising and the number of Vipers they park on their lot.
For most of our work, we'll travel a couple of hours to D&E Dodge in Wilmington. Not because of the dealership, per se, but because Tom Sessions, Viper tech extrordinaire, is there. Tom has also started selling SRT products all over the US (watch out, Pemberton....) and supporting the rest of the Viper family around here with any other vehicle sales. You'd never know by looking at D&E that they are as Viper friendly as they are - and it's all because of Tom.
So, it takes some digging, but you can find GOOD dealers - although they may not be "high profile" ones.
For most of our work, we'll travel a couple of hours to D&E Dodge in Wilmington. Not because of the dealership, per se, but because Tom Sessions, Viper tech extrordinaire, is there. Tom has also started selling SRT products all over the US (watch out, Pemberton....) and supporting the rest of the Viper family around here with any other vehicle sales. You'd never know by looking at D&E that they are as Viper friendly as they are - and it's all because of Tom.
So, it takes some digging, but you can find GOOD dealers - although they may not be "high profile" ones.