I've been around long enough to see this come up every year. I sent mine in the last week of December to get the goodies if you did so bfore the 31st. And I happened to be with two other guys this weekend and mentioned I had not received mine. They mentioned theirs just came in the mail the day before. I came home on Saturday and mine was there. I think I have had a little mental revelation about how this is done. They are "Batched" The following is only my guess....I think they wait a reasonable length of time after the end of the year for all of us including those who want the "goodies" for registering before year end to actually get around to getting it done. Maybe their cutoff is really Feb 15th or so and not Dec 31. This way no one is unhappy about not getting their "goodies." At that time they probably hire a couple temps to stuff the envelopes, we are 14,000 or so strong so that's a lot of envelopes to stuff. Then they do them all at once. 0f course a bunch of us are business owners and ALL of us have huge egos, we own Vipers, right? So we just don't understand why something we sent in in November ain't here by the end of February. Yet it really isn't that important that it is here, it's not stopping anyone from attending anything, it's just kinda mildly annoying, a perceived lack of timeliness and respect, right? It would probably be very helpful if on the renewal form they made mention of the potential delay by saying something like......."All VCA renewals are processed at one time, if you have not received your renewal by March 15th, please contact Viper headquarters At 800 *** ****.