Thread: I am having difficulty with classified but no one will help!!!

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  1. #1
    Enthusiast

    Join Date
    Apr 2001
    Location
    Cary NC USA
    Posts
    203

    Confused I am having difficulty with classified but no one will help!!!

    I posted my car in the classified this weekend but could not get the pictures to work.

    I have posted several times in the "contact us" section asking for help with no response.

    Although I was a VCA member for 15 years I no longer am so I actually paid for the ad.

    I am NOT satisfied. If I can't get help getting the pictures posted I would like a refund.

    If you are going to charge like a business you need to respond like a business. You have an UNHAPPY customer.

    Please respond.

  2. #2
    Viper Owner
    Join Date
    Nov 2000
    Location
    Dallas, TX US
    Posts
    1,153

    Default Re: I am having difficulty with classified but no one will help!!!

    RC-

    Thanks for bringing this to our attention, you have a right to be unhappy. I myself approve the non-paid classifieds (and just looked there were 2 in there from 8/2 and 8/5, so I'm late for you, DMAN, apologies), but these are handled differently.

    I have written the responsible party and expect action soon, I'm not sure for the reason for the delay, but we will address it.

    Thanks for your patience,
    Greg

  3. #3
    Site programmer
    Join Date
    Jun 2001
    Location
    Abilene, TX
    Posts
    1,944

    Default Re: I am having difficulty with classified but no one will help!!!

    When you used the contact us form, did you send the message? Meaning, the first time you fill out the form it tries to present to you some FAQ style answers, and if those FAQ's still didn't assist you you're presented the option of sending the message to a person.

    I do not recall seeing any messages come across about the classifieds, so I want to make sure it was actually sent out and that the program is responding like it should.

    Contact me at [email protected] directly, and I'll help you however I can.

  4. #4
    Enthusiast

    Join Date
    Apr 2001
    Location
    Cary NC USA
    Posts
    203

    Smile Re: I am having difficulty with classified but no one will help!!!

    Issue resolved. Classified is up with pictures. Thank you to VCA for your responsiveness. Now someone needs to buy my car!

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